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COVID, Flu & Strep Testing – Why Home Tests Can’t Be Accepted | UrgentCare2Go®

Why We Must Perform Our Own COVID, Flu & Strep Tests

At UrgentCare2Go®, your safety and accurate diagnosis are our top priorities. While home tests for COVID-19, flu, and strep can be a helpful first step, we cannot use them alone to diagnose you, prescribe medications, or provide work/school notes. Our medical providers must perform their own testing so we can treat you correctly and protect you, your family, and your coworkers.

We accept most major insurance plans

Why Home Tests Aren’t Enough

Home tests are a helpful tool — but not a final answer. They can:

Home Tests Can:
  • Give a quick idea if you might be positive
  • Help you decide if you should isolate before your visit
But They Cannot:
  • Replace a clinical evaluation
  • Guarantee accuracy
  • Be used for prescriptions or work/school notes

We cannot rely on home tests because we don’t know:

  • How the test was stored
  • Whether the swab was done properly
  • If the kit is expired
  • Whether the result was read at the correct time

Our Policy on Home COVID, Flu & Strep Tests

Mobile care allows you to skip travel, avoid sick waiting rooms, and receive fast, accurate testing from the comfort of your home. With UrgentCare2Go®, providers must perform official in-person testing for:

  • Diagnosis of COVID, flu, or strep
  • Prescriptions (including antivirals or antibiotics)
  • Work or school notes and return-to-work clearance

You may bring photos or your home test kit — but our provider will still complete medical-grade testing at your visit to ensure accuracy and compliance with medical standards.

How to Prepare for Your UrgentCare2Go

Create a Clean and Comfortable Environment:

  • Ensure the area for your UrgentCare2Go service is clean and has sufficient space for our equipment and staff to move around comfortably
  • Please ensure you are ready at the scheduled appointment time

Secure All Pets in an Enclosed Area:

  • Of course, we love pets! However, for the safety and comfort of everyone, please ensure all pets are secured in a separate, enclosed space during the visit

We Accept All Major Insurances

At UrgentCare2Go®, we accept most major insurance plans including Medicare and Texas Medicaid using our billing company DK Physicians PLLC.

Providers

Meet Our Medical Staff

UrgentCare2Go® provides comprehensive healthcare services for every member of your family, from the youngest to the oldest.
Our dedicated team includes Board Certified Family Medicine physicians and Physician Assistants

Serving You Wherever You Are

We are currently providing services in Austin, Brownwood, Dallas-Fort Worth, El Paso, Houston and San Antonio, with plans to expand rapidly. Stay tuned for updates as we add more locations. Have questions? Reach out to us below.

See Us in These Cities

Fast and convenient mobile urgent care near you

What Everyone is Saying…

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UrgentCare2go : 24/7 Mobile Urgent Care

1273 Google reviews

Testimonial from Kellie G
Kellie G
2022-10-02
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Great care, came at scheduled time, Alexis was super friendly and very helpful.

Testimonial from Jb Barnwell
Jb Barnwell
2022-10-02
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Jackie was Awesome!!! This service that’s offered is amazing and so helpful. I love that we didn’t have to leave the house!

Testimonial from Fatima Khan
Fatima Khan
2022-10-02
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Great service 👏 👍

Testimonial from Slay Dae
Slay with Dae
2022-10-02
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My husband was seen and It was a great experience!! Nurse Jackie was great so polite and respectful. Thank you so much. I recommend UrgentCare2go!!

Testimonial from Brittney Garcia
Brittney Garcia
2022-10-01
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This service is absolutely amazing! Chris was our MA. He is an absolute asset to the URGENTCARE2GO team! He was kind, caring, and gentle with my little guy who was not feeling well. I will absolutely be using this service if needed in the future and recommending to our friends in the area.

Testimonial from Elaine Duarte
Elaine Duarte
2022-10-01
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Great service!!! Salvador was amazing!

Frequently Asked Questions (FAQs)

UrgentCare2Go

I already tested positive at home. Why do I need another test?

We understand that can be frustrating. However, we must confirm your result with a test performed by our provider to ensure accuracy and to safely prescribe medication or provide work/school notes.

Will you still see me if I only have a home test?

Absolutely. We will see you, review your symptoms, and repeat appropriate testing during your in-home visit so we can treat you safely.

Can you prescribe antibiotics for a negative home strep test?

No. We must perform our own strep test and evaluate your symptoms before prescribing antibiotics.

Can I get a work note if I bring a photo of my home test?

No. Work or school notes must be based on testing and evaluation performed by our provider during your UrgentCare2Go visit.