How UrgentCare2go Brings Medical Care to You

From Online Scheduling Through Your Mobile Medical Appointment

UrgentCare2go® makes it possible for eligible patients to receive professional medical care at home, at work, or at another approved location.

If you have never scheduled mobile healthcare before, here is what to expect.

Step 1: Request Your Appointment

Begin by visiting the UrgentCare2go scheduling page. Enter the requested patient information, appointment address, reason for the visit, and insurance details when applicable.

Providing accurate information helps the care team determine whether mobile care is appropriate for the reported concern.

Step 2: Prepare for the Arrival Window

Mobile medical appointments operate differently from traditional clinic visits because the care team travels between patient locations.

Patients should remain available throughout the assigned arrival window. Traffic, appointment complexity, travel distance, and other circumstances can affect arrival time.

A medical assistant will send a text update when the team is on the way.

Step 3: Get Your Space Ready

Before the team arrives:

• Secure dogs, cats, and other pets

• Choose a clean and well-lit space

• Keep pathways and entrances clear

• Have an adult present when required

• Prepare your identification and insurance card

• Gather medication bottles or a current medication list

• Write down important symptoms and questions

These simple preparations can help the visit proceed safely and efficiently.

Step 4: Complete the Medical Evaluation

During the appointment, the healthcare professional may:

• Discuss the patient’s symptoms

• Review relevant medical history

• Record vital signs

• Perform a focused physical examination

• Recommend point-of-care or laboratory testing

• Develop an appropriate treatment plan

• Provide education and follow-up instructions

The exact services provided depend on the patient’s symptoms, examination findings, medical history, and clinical needs.

Learn more about mobile urgent care services and primary care services.

Step 5: Follow the Care Plan

After the evaluation, the patient may receive instructions involving:

• Symptom monitoring

• Medication use

• Laboratory testing

• Follow-up with primary care

• Imaging or specialist referrals

• Escalation to an emergency department when necessary

Patients should carefully review their visit instructions and ask questions when something is unclear.

Where Is UrgentCare2go Available?

Mobile service areas include Dallas–Fort Worth, Arlington, Farmers Branch, Brownwood, Austin, Houston, San Antonio, and El Paso.

Appointment availability depends on the patient’s address, staffing, travel conditions, and requested service.

Ready to Bring Medical Care to Your Door?

Learn more about how UrgentCare2go works, schedule online, or call (817) 508-8169.

Mobile care can reduce travel, simplify access, and help eligible patients receive medical attention in a familiar environment.

Important: Call 911 for life-threatening symptoms. UrgentCare2go does not replace an emergency department or emergency medical services.

Services, appointment availability, testing, treatment, and insurance coverage depend on individual circumstances.