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Harrison District 2 Mobile Urgent Care

Understanding HPI, EHN, and FirstHealth BenefitsUploaded Image

When you or a family member feels unwell, leaving home and sitting in a waiting room may add more stress to the day. UrgentCare2go™ brings professional medical care to eligible patients at home, work, or another approved location within our Texas service areas.

Harrison School District 2’s publicly available 2025–2026 benefits guide identifies Health Plans, Inc., also known as HPI, as the medical plan administrator. The guide lists Employers Health Network and FirstHealth PPO as participating networks.

Because benefits, provider participation, and plan terms can change, contact HPI before scheduling to verify your current coverage.

What Does the Published Medical Guide List?

According to the district’s publicly available 2025–2026 guide, the medical plan included:

  • Pinnacle Advanced Primary Care

  • Employers Health Network

  • FirstHealth PPO Network

  • Pathways Concierge

  • Call-A-Doc telemedicine

  • TrueScripts prescription benefits

The guide listed the following costs for EHN providers:

  • $0 deductible

  • $50 primary care copay

  • $0 specialist copay

  • $70 urgent care copay

  • $50 mental-health copay

  • $500 emergency-room copay, waived if admitted

  • $0 out-of-pocket maximum

For FirstHealth PPO providers, the guide listed:

  • $2,000 deductible

  • $50 primary care copay

  • $100 specialist copay

  • $70 urgent care copay

  • $50 mental-health copay

  • $500 emergency-room copay, waived if admitted

  • $5,000 out-of-pocket maximum

These figures come from a guide covering July 1, 2025, through June 30, 2026. They should not be treated as a guarantee of current coverage or the exact cost of a mobile medical visit.

Can Harrison District 2 Employees Use UrgentCare2go?

Eligible employees and covered family members may be able to use UrgentCare2go when they are located within an approved Texas service area and the provider and service are covered by their current plan.

The mobile medical team can evaluate many non-emergency concerns, including:

  • Cold and flu symptoms

  • Cough, congestion, or sore throat

  • Fever and body aches

  • Ear pain

  • Headaches and migraines

  • Nausea, vomiting, or diarrhea

  • Urinary symptoms

  • Minor infections

  • Mild allergic reactions

  • Rashes and skin concerns

  • Minor injuries

  • Certain follow-up concerns

Coverage depends on current eligibility, network participation, the service location, medical necessity, and the care provided.

Call 911 or visit the nearest emergency room for chest pain, severe breathing difficulty, signs of a stroke, fainting, confusion, uncontrolled bleeding, major trauma, or another life-threatening emergency.

How Do I Verify My Current Benefits?

Before booking, contact HPI or Pathways Concierge using the contact information on your current medical identification card.

The published guide lists Pathways Concierge at (888) 341-6810 for assistance with:

  • Understanding medical benefits

  • Finding participating providers

  • Estimating potential costs

  • Reviewing bills or claims

  • Scheduling appointments

  • Locating transportation resources

Ask the representative:

  • Does UrgentCare2go participate with my current Harrison School District 2 plan?

  • Is a mobile urgent care visit covered?

  • Which network applies to the visit?

  • What copay, deductible, or coinsurance will I owe?

  • Are laboratory tests, medications, procedures, or supplies billed separately?

  • Is prior authorization required?

  • Are services covered at my Texas location?

Write down the representative’s name, the date of the call, and the reference number.

UrgentCare2go can collect your insurance information before the visit, but HPI provides the official explanation of benefits.

Is Prior Authorization Required?

Prior authorization depends on the service, medication, or treatment being requested.

Contact the member or provider number printed on your current HPI identification card before receiving any service that may require approval.

Prior authorization does not guarantee claim payment. Eligibility, network status, medical necessity, plan exclusions, and other requirements may affect the final claim decision.

What Should I Prepare for a Mobile Visit?

Please prepare:

  • Your current Harrison School District 2 insurance card

  • A photo identification card

  • A list of medications

  • Known medication or food allergies

  • Relevant medical records

  • Recent laboratory or imaging results

  • Any authorization documents

  • A description of your symptoms

  • The date your symptoms began

  • Your preferred pharmacy

Please provide a safe, clean space for the visit and secure pets before the medical assistant arrives.

UrgentCare2go uses a three-hour arrival window. The medical assistant will send a message when they are on the way.

Medical Care Brought to You

UrgentCare2go helps make non-emergency medical care easier to access when traveling to a clinic is difficult. The medical team will listen, evaluate your symptoms, and explain the appropriate next step.

Review the HPI Insurance Page, then Book a Mobile Visit or call (817) 508-8169. Please have your current insurance card available so eligibility, benefits, and network participation can be reviewed before the visit.