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Curative Members Can Receive UrgentCare2go Care at Home

Confirm Your Benefits Before Scheduling a Mobile VisitUploaded Image

What Does UrgentCare2go Provide?

UrgentCare2go offers mobile medical care for patients who want the convenience of receiving treatment where they are. Depending on your symptoms and medical needs, available services may include:

  • Mobile urgent care

  • Primary care visits

  • Lab collection and point-of-care testing

  • Evaluation of common illnesses and minor injuries

  • Follow-up care when medically appropriate

  • Prescriptions when considered necessary by the provider

UrgentCare2go does not provide children’s annual physicals or immunizations.

Can Curative Members Use Mobile Care?

Curative members may be eligible to receive covered care through UrgentCare2go. Eligibility, network participation, copays, deductibles, and other patient costs depend on the member’s individual plan.

Before booking, review the UrgentCare2go Curative information page and contact the member-services number on your Curative identification card if you need help confirming your benefits.

Verify Your Plan Before Scheduling

Insurance coverage is not determined by the insurance company’s name alone. Curative may offer different employer-sponsored plans, networks, and benefit arrangements.

When verifying coverage, ask:

  • Is UrgentCare2go participating with my specific plan?

  • Is mobile urgent care covered?

  • Are mobile primary care visits covered?

  • What copay, deductible, or coinsurance may apply?

  • Are laboratory tests billed separately?

  • Do any services require prior authorization?

  • Will prescriptions or outside services create additional charges?

Having this information beforehand can help you better understand your possible financial responsibility.

What Conditions May Be Appropriate for Mobile Care?

UrgentCare2go may evaluate many non-life-threatening concerns, including:

  • Cold and flu symptoms

  • Sore throat

  • Ear discomfort

  • Allergies

  • Mild respiratory symptoms

  • Nausea or vomiting

  • Minor infections

  • Urinary symptoms

  • Mild dehydration

  • Rashes and skin concerns

  • Minor cuts, burns, or sprains

  • Other routine health concerns

A medical professional will determine whether your condition is appropriate for mobile care or requires treatment at another facility.

What Happens After You Schedule?

Once your appointment is confirmed, UrgentCare2go generally provides a three-hour arrival window. The assigned medical assistant will call or text when traveling to your location.

During the visit, the medical team may:

  1. Review your symptoms and medical history.

  2. Record your vital signs.

  3. Perform an appropriate examination.

  4. Complete available testing when medically necessary.

  5. Discuss treatment and follow-up recommendations.

  6. Send a prescription when appropriate.

Services depend on the patient’s condition, provider judgment, available resources, and insurance benefits.

What Should You Have Ready?

To help your appointment proceed smoothly, have the following available:

  • Your Curative insurance card

  • A government-issued photo ID

  • A list of current medications

  • Known medication or food allergies

  • Relevant medical history

  • Recent test results or discharge instructions

  • Your preferred pharmacy information

  • A safe and clean area for the examination

Please secure all pets before the medical team arrives.

Testing and Additional Services

Some laboratory tests, medications, imaging services, specialist care, or outside treatments may be billed separately. Receiving a covered medical visit does not automatically mean every related service will be covered at the same benefit level.

Ask Curative and UrgentCare2go about possible charges whenever additional services are recommended.

Areas Served by UrgentCare2go

Mobile medical services may be available throughout:

  • Dallas–Fort Worth

  • Arlington

  • Austin

  • Brownwood

  • El Paso

  • Farmers Branch

  • Houston

  • San Antonio

Availability depends on staffing, appointment demand, patient location, and the services requested.

When Should You Seek Emergency Care?

UrgentCare2go is not a replacement for emergency medical services. Call 911 or go to the nearest emergency department for symptoms such as:

  • Severe chest pain

  • Serious difficulty breathing

  • Signs of a stroke

  • Uncontrolled bleeding

  • Loss of consciousness

  • Major trauma

  • A severe allergic reaction

  • Any condition that appears life-threatening

Request a Mobile Appointment

If you are a Curative member and need non-emergency medical care, visit the Curative insurance information page or call UrgentCare2go at (817) 508-8169.

Have your current insurance card ready so the team can collect the information needed to review your appointment request.

Medical and insurance disclaimer: Coverage is subject to eligibility, network participation, medical necessity, plan limitations, and Curative’s final benefit determination. Verification of benefits is not a guarantee of payment. This article is for educational purposes and does not replace professional medical advice, diagnosis, treatment, or emergency care.