ES
American Airlines Employees Can Access Mobile Care
Your DFW ConnectedCare Plan Connects You With UrgentCare2Go™
Your American Airlines Health Plan Has a Place at UrgentCare2Go
If you work for American Airlines and the insurance card in your wallet says DFW ConnectedCare and BSW Premier, we want you to recognize another name too:
UrgentCare2Go.
UrgentCare2Go accepts the DFW ConnectedCare Plan through the BSW Premier network, giving eligible American Airlines employees and covered plan members access to mobile primary care, urgent care, and other appropriate healthcare services.
That means the insurance card you already carry may help connect you with care when you need a routine checkup, want to establish a primary care provider, need ongoing healthcare, or have an appropriate non-emergency medical concern.
And because UrgentCare2Go is mobile, appropriate healthcare can come to you at home, work, or another eligible location within the service area.
Visit UrgentCare2Go to learn more or Book Now.
Your Plan Includes a $15 Primary Care Copay
Understanding your DFW ConnectedCare benefits before you need healthcare can make it easier to know what to expect.
According to the plan information provided:
- Primary Care: $15 copay
- Specialist: $50 copay
Your individual costs can vary depending on the healthcare service, coverage, network participation, and other plan requirements.
For benefits, prior authorization, claim status, or other plan questions, contact DFW ConnectedCare Customer Service at (800) 784-5473.
You can also learn more about BSW Premier.
Primary Care Is About More Than Sick Visits
Can American Airlines employees use DFW ConnectedCare for primary care?
For eligible members, the plan's $15 primary care copay can help make routine primary care more predictable.
Primary care isn't only somewhere to turn when you're sick. It can help you stay connected to your health throughout the year.
Depending on your individual healthcare needs, primary care may involve:
- Routine checkups
- Annual physicals
- Preventive healthcare
- Medication reviews and management
- Blood pressure monitoring
- Appropriate health screenings
- Bloodwork and laboratory testing when medically indicated
- Chronic condition management
- Evaluation of new or changing symptoms
- Follow-up care
UrgentCare2Go provides mobile primary care, allowing appropriate healthcare to come to you.
Schedule Your Visit when you're ready for care.
Healthcare That Can Fit Around a Busy Schedule
Between work schedules, commuting, family responsibilities, appointments, and everyday life, routine healthcare can be surprisingly easy to postpone.
A physical gets pushed back. A medication question waits. A symptom you've been meaning to mention doesn't get addressed because fitting healthcare into your schedule feels difficult.
Mobile healthcare can make that process more convenient.
UrgentCare2Go brings appropriate medical care to patients at home, work, or another eligible location within the service area.
For eligible American Airlines employees with DFW ConnectedCare, this can provide a convenient way to connect with appropriate primary or urgent care while balancing a busy schedule.
Ready for care? Book Your Mobile Visit.
Establishing a PCP Can Make Future Care Simpler
You don't need to wait until something is wrong before establishing primary care.
Having a PCP gives you a consistent starting point for your healthcare and allows your provider to become more familiar with your health over time.
Your primary care record can help build a clearer picture of your:
- Medical history
- Current medications
- Allergies
- Blood pressure and other health measurements
- Previous laboratory results
- Chronic conditions
- Preventive screenings
- Family medical history
- Previous symptoms and treatments
That history can become particularly helpful when something changes. Instead of every healthcare visit starting from scratch, your provider has more context about where your health has been and what may be different now.
Visit UrgentCare2Go to learn more or call (817) 508-8169.
Annual Physicals Can Help You Stay Connected to Your Health
If you're feeling well and aren't sure where to start, an annual physical can be a useful way to reconnect with routine healthcare.
Your physical may include a review of your medical history, medications, vital signs, preventive needs, existing health conditions, and changes since your previous visit.
It's also an opportunity to bring up things you've noticed throughout the year. Your provider can review your individual health information and determine what screening, testing, monitoring, or follow-up may be medically appropriate.
Due for a physical? Schedule Your Visit.
Ongoing Health Conditions Need Ongoing Attention
Primary care can become especially valuable when you're managing an ongoing health condition.
Depending on your individual healthcare needs, primary care may help with ongoing management of high blood pressure, diabetes, high cholesterol, thyroid concerns, and other chronic conditions.
Follow-up care may involve:
- Reviewing symptoms
- Monitoring health measurements
- Reviewing medications
- Ordering medically appropriate laboratory testing
- Discussing changes in your condition
- Monitoring treatment progress
- Updating your care plan when medically appropriate
- Determining whether specialist care may be needed
Your healthcare provider will determine the appropriate evaluation, treatment, follow-up, and referral based on your individual healthcare needs.
Learn more about mobile primary care at UrgentCare2Go.
Unexpected Health Concerns Happen Too
Not every healthcare need can be planned ahead.
Can urgent care come to your house?
UrgentCare2Go provides mobile urgent care for many appropriate non-life-threatening illnesses, injuries, and medical concerns.
Depending on your symptoms and individual medical evaluation, care may be appropriate for:
- Allergies and allergic reactions
- Asthma and wheezing
- Back pain
- Bronchitis
- Cough and congestion
- Ear pain
- Fever and flu
- Gastrointestinal concerns
- Headaches
- Nausea and vomiting
- Pink eye
- Rashes and skin infections
- Sinus infections
- Sore throat and strep throat
- Urinary tract infections
- Other appropriate non-life-threatening concerns
A medical evaluation can help determine whether testing, treatment, prescription medication, follow-up, or referral is medically appropriate.
Book Now if you need care.
For severe or potentially life-threatening symptoms, call 911 or seek emergency care immediately.
Your DFW ConnectedCare Benefits Are Easy to Verify
Even when you know your network is accepted, verifying your individual benefits before receiving non-emergency healthcare is important.
For questions involving:
- Eligibility and benefits
- Prior authorization
- Individual coverage
- Claim status
- Copays
- Other plan questions
Contact DFW ConnectedCare Customer Service at (800) 784-5473.
For UrgentCare2Go insurance information, visit BSW Premier.
Finding an In-Network Provider
The DFW ConnectedCare Plan uses the BSW Premier network.
For help finding an in-network provider:
- Contact BSWQA Care Navigation at 1-844-BSW-QLTY (279-7589)
- Visit the DFW ConnectedCare provider resources available through your plan
Provider participation can change, so current network participation should be verified before receiving non-emergency healthcare.
Ready for mobile care? Book Now.
WebTPA Helps Administer Your Plan
WebTPA serves as the Third-Party Administrator associated with the DFW ConnectedCare Plan and may appear on claims or other plan materials.
Claims information includes:
- Electronic Claims: Payor ID #75261
- Mailed Claims: WebTPA, P.O. Box 99906, Grapevine, TX 76099-9706
- Fax: (469) 417-1960
Most patients won't need to personally submit routine claims filed by their healthcare provider, but recognizing WebTPA can make navigating your plan information easier.
Specialist Referrals Are Not Required
According to the plan information provided, a specialist referral is not required.
The plan lists a $50 specialist copay. However, a referral and prior authorization are not necessarily the same requirement, and certain services may have separate coverage or authorization requirements.
Members should verify their individual benefits before scheduling specialty care.
Bring Your DFW ConnectedCare Card With You
When you receive care with UrgentCare2Go, have your current DFW ConnectedCare insurance card available.
It's also helpful to have:
- Photo identification
- Current medication and supplement list
- Medication allergy information
- Relevant recent medical records or test results, if available
- Questions or symptoms you'd like to discuss
Ready to schedule? Book Your Mobile Visit or call (817) 508-8169.
UrgentCare2Go Serves Communities Across Texas
UrgentCare2Go brings mobile healthcare directly to patients across multiple Texas service areas.
For eligible American Airlines employees and covered family members, mobile healthcare may make it easier to receive appropriate primary or urgent care at home, work, or another eligible location.
Visit UrgentCare2Go to learn more.
Ready for care? Book Now.
Your American Airlines Benefits Can Connect You With Care
The next time you look at your insurance card and see DFW ConnectedCare and BSW Premier, remember another name:
UrgentCare2Go.
Whether you're establishing primary care, scheduling an annual physical, managing an ongoing condition, or need medical attention for an appropriate non-emergency concern, mobile healthcare can bring appropriate care closer to you.
Learn More: UrgentCare2Go
Insurance: BSW Premier
Ready for Care? Book Now or call (817) 508-8169.
Individual eligibility, benefits, network participation, copays, prior authorization requirements, covered services, exclusions, and other patient responsibility may vary. Members should verify individual benefits and current provider network participation before receiving care.